About the Role
Data Consultants help us unlock measurable value for our clients by guiding onboarding, mapping to XP’s data model, and delivering actionable insights that drive retention and revenue growth.
This position is central to our mission of transforming raw data into actionable insights, driving strategic decisions, and ultimately contributing to the wider success and growth of our organization and our clients. By bridging the gap between complex data and clear business objectives, the Data Consultant directly impacts our ability to innovate, optimise processes, and deliver exceptional value.
This role offers an unparalleled opportunity to be at the forefront of data innovation, working with diverse datasets and cutting-edge technologies. You will have the chance to contribute to data strategy, influence key stakeholders, and see the tangible impact of your work on business performance. It's an opportunity to continuously expand your expertise in a dynamic environment, surrounded by a team committed to excellence and professional development.
This is a hybrid role. #LI-hybrid
Key Responsibilities
Client Data Onboarding & Integration
Guide the mapping and documentation of client data to the XP data model, ensuring integrations are structured for effective reporting and targeting functionality. Work with client teams to reconcile our data with theirs, ensuring a high standard of accuracy is achieved and maintained.
Consulting & Insights Delivery
Analyse platform data to produce performance insights for benchmarking, build novel data solutions scoped by clients and support commercial teams in communicating product offering.
Cross-Team Collaboration
Work with Product and Data teams to feed back client requirements and share reusable insight frameworks with Services teams. Partner with Solutions function to ensure technical and use-case focused work is able to integrate and support our clients’ needs.
Client Enablement & Training
Educate clients and internal stakeholders on best practices in data use, and deliver sessions on interpreting dashboards and metrics. Run training sessions with clients to help build and understand the various functionalities enabled by the data solutions across industries.
Your Experience and Qualifications
Analytical and Consultative Balance
Demonstrated ability to blend analytical rigor with a consultative approach, translating complex data into clear, actionable business recommendations for clients and internal stakeholders.
Experience with Business Intelligence (BI) Tools
Proficiency in utilizing various BI tools to visualize data, build interactive dashboards, and generate reports that effectively communicate performance insights and support strategic decision-making. Ability to understand and articulate stakeholder needs in the visualisation space, and make recommendations about analytical approach to support client growth.
Coding Knowledge
Foundational understanding of SQL for querying and manipulating data, enabling effective data extraction and preparation for analysis and reporting. Exposure to additional languages used for data processing and automation, such as Python.
Familiarity with CRM/CDP Data
Practical experience working with data from Customer Relationship Management (CRM) and Customer Data Platform (CDP) systems, understanding their structure and application in driving customer retention and revenue growth. Able to work proficiently with both state-based and transnational datasets.
Strong Communication Skills for Non-Technical Stakeholders
Exceptional ability to articulate complex technical concepts and data insights in a clear, concise, and understandable manner to a non-technical audience, fostering effective collaboration and informed decision-making. Consistent in documenting work, and using internal governance tools such as Jira/Confluence/Git.
Comfort Working Across Commercial and Technical Teams
Adept in collaborating seamlessly with both commercial and technical teams, bridging the gap between business objectives and technical implementation, and ensuring alignment across various departments.
Location
This is a remote role based in New York.
About us
Headquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.
At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.
